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New Web Design and Development Product from Bullsprig

Thursday, March 25, 2010


We are currently developing a new product to help business owners, individuals and other web designers build and publish websites. We're really excited about this new product... the ease of use, the functionality, low cost, etc.

The design and development of this project has been a lot of fun! From the beginning, we've asked a lot of hard questions: Why do we need this? What problems are we solving? Will customers purchase and use it?

I think the answer is yes! Of course, we hope customers will adopt our new product at a fast clip. Only time will tell.

We will go live with this new product soon. I'll keep you up-to-date! 
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Paperwork is Not a Key Business Indicator

Friday, March 19, 2010


Most companies have a lot of paperwork. Paperwork is NOT a key business indicator. It's "stuff". It's busywork.

This stuff takes a long time to do... time that could be spent doing other things. It's time to take a step back. Look at your business. What are your key business indicators? That's what you need to focus on. Not the stuff.

If you're in business, you should know what your key business indicators are. If your KBI's are not measuring up to your standard, it's time to make a change.

Not getting enough hits to your website? No leads? No new clients? Revenues are down?

Dig deeper. Find out why. The answer is usually right in front of you. 
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Meetings Mean Nothing

Sunday, March 14, 2010


This post is about Meetings. Everyone knows what they are. Some love them, some hate them. I personally hate them. Meetings get nothing accomplished and waste everyone's time.

Every week we will get 2-3 calls requesting a meeting, usually lunch. Every time I say no thanks. I don't have enough time in my day to go to lunch and talk about nothing. Not that I don't eat lunch, it's just that if I go to lunch, I want to go with my wife, or with friends.

A huge red flag for us is a client who wants to meet. We've learned this from experience. The prospective clients who actually want work done don't ask for meetings. The majority of clients who want meetings aren't serious.

Currently, we have 6 clients I have never met in-person. Ever. Would I like to meet them? Sure. Do I want to drive to San Francisco or fly to LA to meet them? Not really.

With these clients, we get projects done over the phone, via email and other communication devices. It's a huge time-saver. And, it actually gets things done.

The worst thing about meetings is they almost always get off-track. The conversation turns to something totally unrelated to the original topic.

Before I started Bullsprig, I worked for a company with about 100 employees. This company loved meetings. At the time, I actually liked the meetings. I was fresh out of college, so didn't know any better. I was that guy. I would sit through the meeting... act like I was taking notes, contribute here and there, and leave. With nothing done.

I have a completely different perspective now. If we have a meeting that we absolutely have to attend, I don't send any of our designers, I go. Our designers have way more important things to do. When I go to the meeting, it's time to take charge. I don't want to dilly dally. Let's get to the point, find a solution, and put someone in-charge of implementing the solution.

Here's a perfect example of how to get things done without on-site meetings. Currently we're working on a website for a very successful entrepreneur and business man who lives in Arkansas. We are almost finished with his website, and have done everything over the phone and via email. It's been very fast and efficient. Once we get the final copy from him, we'll go live. The entire project time: 2 weeks. I love projects like this!

So next time you're confronted with a meeting, don't go. Try something different. You'll be surprised what you can accomplish. 
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You are never really done

Wednesday, March 10, 2010


The process of web design and development is never really done. Updating, and adding on to your website is something you should always be doing.

Having a website and communicating to your customers is how you get real feedback about your business. Writing blog posts, new FAQ's, announcements, Tweets... all these tools help your customers find out more about you and your business. It's not enough to build a website and call it good. You have to work at it.

We recently designed and developed a website for St. Teresa of Avila Catholic School. The very first blog post created a dozen comments from parents wanting specific additions to the website. As a business owner, you must read (and respond) to comments written on your website. Listen to your customers and give them what they want.

When you engage with your customers, you will find more and more people interested in your products and services. And, most importantly, your customers will tell you what they want and need. Be open to new ideas and perspectives and watch your business grow! 
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