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Online Marketing Strategy for the Long Term

Tuesday, August 10, 2010


Here's a great article by Seth Godin The secret of the web (hint: it's a virtue). From the article: 
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Monitor your Brand Image Online

Monday, July 26, 2010


I got a call today from one of our clients about some false claims on a website blog. The comments were in-fact, completely untrue... but, nonetheless hurt my client's image.

Here's the deal guys, conversations are being held on the web with or without our consent, some of these conversations can have a negative impact on your brand.

Take time each day to monitor your brand. Find out what people are saying about you and your company online. News travels fast on the web--good or bad. It's your job to make sure you're on top of it. 
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Paperwork is Not a Key Business Indicator

Friday, March 19, 2010


Most companies have a lot of paperwork. Paperwork is NOT a key business indicator. It's "stuff". It's busywork.

This stuff takes a long time to do... time that could be spent doing other things. It's time to take a step back. Look at your business. What are your key business indicators? That's what you need to focus on. Not the stuff.

If you're in business, you should know what your key business indicators are. If your KBI's are not measuring up to your standard, it's time to make a change.

Not getting enough hits to your website? No leads? No new clients? Revenues are down?

Dig deeper. Find out why. The answer is usually right in front of you. 
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You are never really done

Wednesday, March 10, 2010


The process of web design and development is never really done. Updating, and adding on to your website is something you should always be doing.

Having a website and communicating to your customers is how you get real feedback about your business. Writing blog posts, new FAQ's, announcements, Tweets... all these tools help your customers find out more about you and your business. It's not enough to build a website and call it good. You have to work at it.

We recently designed and developed a website for St. Teresa of Avila Catholic School. The very first blog post created a dozen comments from parents wanting specific additions to the website. As a business owner, you must read (and respond) to comments written on your website. Listen to your customers and give them what they want.

When you engage with your customers, you will find more and more people interested in your products and services. And, most importantly, your customers will tell you what they want and need. Be open to new ideas and perspectives and watch your business grow! 
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5 Tips for Better Search Engine Optimization

Monday, February 22, 2010


Search engine optimization is a never-ending job. All the time and money you spent designing and developing your website means nothing if people can't find you!

It's important to make sure your website design company optimizes your site during development, but there is always room for improvement. To get those precious leads coming in, you must ensure your prospects can find your website via search engines like Google, Yahoo and Bing.

Tip 1: Write Better Page Titles
At the top of your browser, on every web page, there is a title. Make sure each title is very specific, and is different than any other web page on your site. Search engines scan this data when indexing your site. Being specific counts! Do not use generic page titles like "About Us". Include targeted keywords in your titles.

Tip 2: Use Keywords Generously
Incorporate top phrases you want associated with your website. Do your keyword research, find out what keywords you want to target. Try to have your keywords appear a few times on your site. But, do not "keyword stuff". Keyword stuffing is putting A TON of keywords on a single page. This is a red flag.

Tip 3: Develop an XML Site Map
Site maps are a major component for search engine indexing. There are many tools that generate xml site maps for free... use them! Websites designed by Bullsprig submit an xml site map to all the major search engines every 24 hours. You need to do the same.

Tip 4: Broadcast Your Links
There are many ways to get your content out there to the world. Focus on social networks and trusted websites within your industry. Tell the world about your business, products, services, employees... everything!

Tip 5: Tweet About It
Twitter is a wonderful tool that has become an important part of search engine optimization. Tweets are now indexed in Google! If you have a Twitter account, include Tweets about your business and useful tips that your customers would like to hear about. If you don't have a Twitter account, get one!

These tips will help you get better traction with your search engine results. SEO is a never-ending job! The sites that rank highly in Google are there for a reason... you can be too.  
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The Importance of Leads to Your Online Business

Tuesday, February 16, 2010


In business, nothing happens until a sale is made. Leads equals sales. Without leads, your business will not survive long.

We consult our clients often about the importance of conversion rates. A conversion can be many things... a product purchase, information gathered from interactive forms, a contract signed, and so on. Your conversion rate is the percentage of people who actually do what you want them to do. For example, if 10 people visit your online store and three people buy something, your conversion rate is 30 percent.

Tracking conversion rates on your website is a very important key business indicator.

Your ultimate goal is to convert clients, make a sale and keep your business growing. After the initial conversion, you need to make sure you keep getting repeat sales from your customers. The way to do this is to create marketing and sales systems that work.

With our website design clients, we first determine what their business goals are, then create conversion funnels to support these business goals.

Too many business owners focus on getting their "look" right before they start to generate leads. At the end of the day, leads are far more important than your brand. Again, leads equals sales, and without leads, your business will not survive long.

If you're in the market for a website redesign, or brand-new custom website design, make sure your website design company focuses on your business goals first, website look and feel later. 
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Delivering Great Content on your Website

Monday, February 08, 2010


I live and work in Reno Nevada. I think it's the best place in the world to live. There are so many options and fun things to do in and around the Reno area. This fits me perfect because I really enjoy spending time outside doing the things I love. One of my passions is skiing.

I am 45 minutes away from the best ski resort in North America: Squaw Valley USA. For the past 5 years I have been a dedicated pass holder and lover of Squaw. I consider myself an expert skier... although, nowhere near as good as some of the guys ripping it up at Squaw.

Recently, I found a website that offers everything I want to see and read about Squaw Valley, and other things skiing. This website is: Unofficial Squaw.

The team behind Unofficial Squaw are doing an incredible job of online marketing and delivering a website people love and visit quite often (myself included).

So what's their secret? Well, first, the layout and design of the site is really nice. They spent some time putting everything together, and either have in-house designers, or they hired a great web design company. The website is visually pleasing and has a nice grid-based layout making navigating the site very easy.

They've also incorporated some really great technologies in their website, including: weather widgets, Twitter, Vimeo video technologies, Slideshow Pro, Flickr and others.

But what really makes Unofficial Squaw so popular among ski fanatics is the content! They are delivering exactly what their visitors want: great content!

I am sure you've heard, "content is king." Make no mistake, this is absolutely true! If you want to have a website with tons of traffic and visitors... deliver great content with an easy to use website. Give your audience what they want!!

At Bullsprig, we consult business owners and individuals every week about how they can get more traffic to their website. Besides having a custom designed website, you must give users what they want. What are you selling? Do you have products, services, ideas? What about those products or services makes them "sellable"? Talk about it. Help your audience see the benefits of your offerings.

You started your business because you were passionate about it. Tell the world why and success will follow! 
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Presentation Skills that make a Difference

Saturday, January 30, 2010


The video below outlines why Steve Jobs is such a captivating speaker. The video is about 7 minutes, by Carmine Gallo.

In watching the video, I kept thinking back to our recent client presentations. I think Bullsprig is an awesome web design company! I think we do great work... our clients tell us we do great work! But sometimes, we get lost talking about "techie" subjects that--as a company--we care deeply about, but often times, our clients don't.

Carmine Gallo illustrates some great points, including: If you're enthusiastic and excited about your product or services, your client will be enthusiastic and excited about your product or services as well. Have a theme to your presentation and stick with it. (Don't let lost in "techie" stuff).

The tips and techniques in the video below will help anyone trying to sell products and/or services. Enjoy! 
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The Importance of Client Communication in Web Design, SEO and Online PR

Tuesday, January 26, 2010


We recently said goodbye to one of our longtime clients. They said they could not afford our services any longer, but really appreciated all the work we had done in the past, and would look forward to working with Bullsprig in the future, once the economy picked-up.

Looking back at our relationship, one thing kept eating away at me. You see, they decided to go with another marketing service provider (yes, one that was cheaper). That’s fine and good--we get, it every penny counts--except this other company isn’t providing a better service (in my opinion). So why would they bail on us?

The answer is plain and simple: lack of communication. On our part. Period. Our mistake, we will learn from it.

Our goal as a web design agency is to have all of our clients trust us and keep the communication lines open. It’s important that we deliver the very best service at a reasonable price. We want our clients to rave about our services and the results we deliver... recommend us to colleagues and friends.

I think it gets back to trust. Inspiring trust is a critical component to business, especially a service business like website design and development. I am a believer now that trust comes from communication. People will not recognize Bullsprig as a leader unless they trust us. People need to be convinced that we know what we’re doing and that we can deliver.

Recently, we have started having weekly conversations with our clients. These conversations are generally not long and take place over the phone. But, what we’ve noticed with these conversations, is that our clients are coming to us for more and more services. They are asking us more questions, keeping the conversation going.

These conversations have also given us an opportunity to talk about all the other services we provide, in addition to web design and development.

With the ever-changing economy and strains on your business, we need to know where you stand today. What your current business goals are (they change frequently), and how we can deliver ROI. What are your key business indicators? How can we leverage your website and online marketing initiatives to achieve these goals?

Our services should ALWAYS help you move your business forward and be worth the investment; otherwise, it is time to talk and revisit goals and deliverables. 
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