Website Content Editing

• Introduction to Your Online Business

Congratulations! You've made the first step towards online business success!

• Editing Your Website

This tutorial will introduce you to editing your Online Business Website. You'll learn how to make simple changes using Sitewalk, an intuitive point and click tool that edits your page as it looks in a browser.

• Adding and Deleting Web Pages

This tutorial will introduce you to adding web pages to your website. Web pages are your 'basic content container' and most content modules (announcements, FAQs, web forms etc) need to be added to pages to be viewed on your website. Webpages also use a website template to wrap them in a consistent look and feel.

• Using Content Modules

Content modules are modules which are 'ready to go' for your website. They are great ways to easily add advanced functionality such as Forums, Blogs, Announcements and More to your site!

• Editing Navigation Menus

We've created a web page, but in order to create a web site, we'll need to bind it to other pages. This is where navigation menus come in handy. A navigation menu is exactly the right type of glue for that; a consistent series of links that you can use to allow your users to navigate easily from one section of your web site to another.

• Inserting Webforms

Web Forms are the best way to have visitors interact easily with your site....and within the system, all of these interactions are captured and saved so that you can build your list of customers easily!

• Creating a Secure Zone

Secure Zones are what you use when you want to hide content from everyone, save for a select few with login permissions.

• Editing Website Templates

During the course of this tutorial, you will come to understand the importance of the role that templates play in the creation of a website. You will also become familiar with basic template editing.

• Using the File Manager, FTP and Triangle

There are three ways to transfer data to and from your site. You can use either FTP, Triangle, or the built in File Manager.

Your Customer Database

• Managing Your Customer Database

This tutorial will introduce you to the customer database on your online business.

• Adding and Editing Customers

This tutorial aims to give you an understanding of how Customer records are managed within the system.

• Customizing Webforms and Editing Cases

This tutorial aims to give you an understanding of how you can add your own customized fields to a web form, so that you can gather information relevant to your business.

• Customer Orders

This tutorial is designed to run you through all aspects of Orders within the system.

• Setting up Customer Bookings

In this tutorial, we will run through the bookings module of the system, and how to create a new booking for a customer.

• Using Opportunities

This tutorial is designed to give you an understanding of the Opportunities classification of Customers within the system.

• Database Importing and Exporting

In this tutorial, you will learn how to Create a Customer report, and export that data into a spreadsheet. You will then learn how to perform an import of your existing customer records.

Reporting and Analytics

• Website Reporting and Analytics

In this tutorial, you'll get an overview of what we consider the most important built-in standard reports in the different areas of the system including website, ecommerce, webform inquiries and email marketing.

• Custom Customer Reports

Learn what customer reports are, how to create them and the different types of customer reports you can build.

• Custom eCommerce Reports

You can use eCommerce reports to extract all sorts of information about the performance of your online store.

• Custom Website Reports

Website reports in the system are reports that you can create to drill into your traffic and visitor information for your website.